Client Service Agreement Terms
Services, Fees and Payments
The Services. The services
covered in this Agreement include licensed access to the Staffpoint™ system for
staff management and the scheduling web service. The web service includes the
following three components; Human Resources Management Component, Client User
Control Panel and Personnel Control Panel. Access is set by the Client Service
Agreement in 1.3, which stipulates the total amount of staff that can be
entered and manipulated by the Staffpoint™ system and the number of assignments
that can be created on a monthly basis.
The components. The Staffpoint™
web software system is divided into three main components, which are
provided as part of the purchased services:
Human Resources Management Component(HRMC). This is the main application used by your organization to
track and manage your human resources, generate reports and manage users.
Client Control Panel. This component
is a tool that can be provided to your clients or locations/sites/departments
that require staffing. It allows the ability to request shifts, track assigned
staff and view reports. Your organization may provide access to this component but may not charge or require additional compensation
such as increased fees, service fees or other compensation for the use of the Client
Personnel Control Panel. This module is a tool that can be provided to
your field personnel which allows them to view open assignments available to
them, track what assignments they are
currently assigned to and view their individual reports. Your organization may
provide your field personnel with access to it, but may not charge any access
fees, deduct as expenses from pay or require any other form of compensation
from your contract staff for the use of this module.
Licensing fees. In consideration
of your use of the Services, your organization agrees to pay applicable fees
for the Services in the amount as stipulated in the Client Service Agreement monthly, for licensing
access to a maximum of as
stipulated in the Client Service Agreement in the Staffpoint™ database. You agree to the
monthly maximum assignment transactions as laid out in the Client Service
Agreement. In the event that you surpass your monthly limit you will be
informed by email. If there are three consecutive months of surpassed usage
your agreement will be automatically upgraded to the next level plan.All
assignments created through all components including the HRMC, Client Portal
and phone and web apps. All assignments created in the system including created
and cancelled assignments
Payment. The licensing fee shall
be subject to our general accounts receivable policies as noted in 1.3, 1.5, and 1.6 from the time the
agreement is in effect. All amounts payable by you under this Agreement will be
made without setoff or counterclaim and without deduction or withholding. If
any deduction or withholding is required by applicable law, you shall notify us
and shall pay such additional amounts to us as necessary to ensure that the net
amount that we receive, after such deduction and withholding, equals the amount
we would have received if no such deduction or withholding had been required.
Additionally, you shall provide us with documentation that the withholding and
deducted amounts have been paid to the relevant taxation authority.
Payment Terms. The payment terms
for the use of the services are as stipulated in the Client Service Agreement due on the first day of the term period. Unless otherwise stated,
invoiced charges are due 30 calendar days from the invoice date or sooner. You
are responsible for maintaining complete and accurate billing and contact
information. If any amount owing by your organization under this or any other
agreement for Our services is 60 or more days overdue, We may, without limiting
Our other rights and remedies, accelerate Your unpaid fee obligations under
such agreements so that all such obligations become immediately due and
payable, and suspend Our services to You until such amounts are paid in full.
Taxes. Unless otherwise stated,
Our fees do not include any taxes, levies, duties or similar governmental
assessments of any nature, including but not limited to value-added, sales, use
or withholding taxes, assessable by any local, state, provincial, federal or
foreign jurisdiction (collectively, " Taxes"). You are responsible
for paying all Taxes associated with Your purchases hereunder. If We have the
legal obligation to pay or collect Taxes for which You are responsible under
this paragraph, the appropriate amount shall be invoiced to and paid by You,
unless You provide Us with a valid tax exemption certificate authorized by the
appropriate taxation authority.
of the Services and Authorized Use
Acceptance. Subject to your
acceptance of and compliance with this Agreement and with the payment
requirements for the Services that are set forth we hereby grant you a limited,
non-exclusive, non-transferable, non-sublicenseable right and license, in and
under our intellectual property rights, to access and use the Services, solely
in accordance with the terms and conditions of this Agreement.
Access to Staffpoint™. You may
provide access to your internal staff, contract staff, clients and colleagues
to access your content, calendars and staff. “Your content” means application
data, schedules, reports, staff information and other information created and
edited to enable you to use Staffpoint™ to manage staff and shifts. As noted in
1.2 Components, you may not resell, lease, license, or require compensation of
any kind from personnel or clients to use the Staffpoint™ system.
Nonexclusive Rights. Delo Logic
Inc assigns you the non-exclusive right to use Staffpoint™ for your
organizations’ staff management requirements and in no way implies any
exclusive rights for your organization.
Restrictions on Use. Access to
Staffpoint™ is provided to your organization solely for staff management,
scheduling and reporting purposes, except as may be expressly authorized under
You may not, and may not attempt
to, modify, alter, tamper with, repair, or otherwise create derivative works of
any software included in or accessed.
You may not, and may not attempt
to, reverse engineer, disassemble, or decompile the Staffpoint™ web software or
the Services or apply any other process or procedure to derive the source code
of any software included in or accessed.
You agree that you will not use
Staffpoint in a manner that is contrary to your local employment or labor laws.
You further agree that by providing your clients and personnel with access to
the system, you accept all liability for any errors or omissions, and any potential
real or perceived damages that may result therein.
You may not transfer license
usage to a third party without express written permission of Delo Logic Inc.
Usage Limitations. Services may
be subject to other limitations including the limit of number of licensed
database staff, limits on monthly staff assignments, limits on abuse by using
bots, software and the number of calls your organization is permitted to make
against our application programming interface.
Our Services. Other than the
limited use and access rights and licenses expressly set forth in this
Agreement, we reserve all right, title and interest (including all intellectual
property and proprietary rights) in and to: (i) the Services; (ii) the
Staffpoint™ web software system; (iii) the Marks; and (iv) any other technology
and software that we provide or use to provide the Services. You do not, by
virtue of this Agreement or otherwise, acquire any ownership interest or rights
in the Services, the Staffpoint™ web software, the Marks, or other technology
and software (including third party technology and software), except for the
limited use and access rights described in this Agreement. This Agreement allows
for a licensed use of the system only and no other privilege, ownership,
implied or otherwise is assigned.
Data and Content. Other than the
rights and interests expressly set forth in this Agreement, and excluding
Staffpoint™ and works derived from Staffpoint™, you reserve all right, title
and interest in and to Your Content. We will not disclose Your Content, except:
(i) if you expressly authorize us to do in connection with your use of the
Services; or (ii) as necessary to provide the Services to you, or to comply
with the Agreement or the request of a governmental or regulatory body,
subpoenas or court orders as outlined in 5.4.
Proprietary marks, trademarks and logos. Delo Logic Inc
shall not use any of your marks or logos without your express written consent
except for referral usage(i.e “clients who use Staffpoint™”) . Logos or
branding uploaded on our website or system by you or your delegates will not be
considered usage or infringement of this condition by Delo Logic Inc.
and after the term of the Agreement, with respect to any of the Services that
you elect to use, you will not assert, nor will you authorize, assist, or
encourage any third party to assert, against us or any of our customers, end
users, vendors, business partners (including third party sellers on websites
operated by or on behalf of us), licensors, or transferees, any patent
infringement or other intellectual property infringement claim with respect to
such Services. You or any authorized third party agree will also refrain from
participating in any software services business that directly or closely that
resembles the software or services that Staffpoint™ resembles.
Lists and Users. As noted in 3.2, all data and content
belongs to the You. Delo Logic Inc may use the lists of clients, admin and
personnel users to send informational emails to said users about products
updates, training material and notices of maintanence or downtime.
Training and Disclaimers
Our Warranties. We warrant that
(i) the Services shall perform materially in accordance with the User Guide, and
that the functionality of the Services will not be materially decreased during
a subscription term. For any breach of either such warranty, your exclusive remedy shall be as provided in Section 7.2 (Termination for Cause)
and Section 7.3(Refund or Payment upon Termination) below.
Downtime and Service Suspensions.
In addition to our rights to terminate or suspend Services to you as described
in Section 7, your organization acknowledges that: (i) your access to and use
of the Services may be suspended for the duration of any unanticipated or
unscheduled downtime or unavailability of any portion or all of the Services
for any reason, including as a result of power outages, system failures or
other interruptions; and (ii) we shall also be entitled, without any liability
to you, to suspend access to any portion or all of the Services at any time, on
a Service-wide basis: (a) for scheduled downtime to permit us to conduct
maintenance or make modifications to any Service; (b) in the event of a denial
of service attack or other attack on the Service or other event that we
determine, in our sole discretion, may create a risk to the applicable Service,
to you or to any of our other customers if the Service were not suspended; or
(c) in the event that we determine that any Service is prohibited by law or we
otherwise determine that it is necessary or prudent to do so for legal or
regulatory reasons (collectively, “Service Suspensions”). Delo Logic Inc shall
have no liability whatsoever for any damage, liabilities, losses (including any
loss of data or profits) or any other consequences that you may incur as a
result of any Service Suspension. To the extent we are able, we will endeavour
to provide you email notice of any Service Suspension in accordance with the
notice provisions set forth in Section 9.6 below and to post updates on the
Delo Logic Inc and Staffpoint™ Websites regarding resumption of Services
following any such suspension, but shall have no liability for the manner in
which we may do so or if we fail to do so.
Each party represents and
warrants that (i) it has the legal power to enter into this Agreement, and (ii)
it will not intentionally transmit to the other party any Malicious Code
Disclaimer. EXCEPT AS EXPRESSLY
PROVIDED HEREIN, NEITHER PARTY MAKES ANY WARRANTIES OF ANY KIND, WHETHER
EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND EACH PARTY SPECIFICALLY DISCLAIMS
ALL IMPLIED OR NON IMPLIED WARRANTIES, INCLUDING ANY WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW.
Standard Support Policy. Unless
otherwise noted, our standard support policy will apply. Our standard support
policy includes supporting main application users(your employees and users of
Staffpoint™), personnel users(field personnel your organization manages and
send on assignments) and client users(your clients that use Staffpoint™ to send
requests for personnel). In regards to main application users our standard
support policy is defined as one (1) day business response. This means if Delo
Logic Inc receives a call or email for support by 11:59AM we will make every
effort to contact you the same business day to resolve any issues. For
personnel users and client users our standard policy means we will contact said
users with 24 business hours from the time of contact. This point may be
superseded by enhanced or premium services that Delo Logic Inc offers now or in
Although Delo Logic Inc makes
every effort to ensure data integrity and security, we are not liable for dissemination
of any data through external or internal attacks, including but not limited to
hacking or cracking, phishing attempts, social engineering, or malicious
actions by the client’s staff, users, or personnel.
You certify that the data you provide to Delo Logic Inc is complete and accurate to your knowledge. The performance of the System, and the accuracy of the data it outputs, is reliant on and directly related to the accuracy of the Data provided by your organization. Delo Logic Inc will make every effort to confirm the quality of your Data before import, but once imported, any inaccuracies or errors stemming from the quality of your provided Data shall be the responsibility of your organization, and corrections to that Data will be billable in accordance with section 10.4 of these terms.
Your organization shall not
disclose Delo Logic Inc Confidential Information during the Term or at any time
following the end of the Term. As used in this Agreement, “Delo Logic Inc
Confidential Information” means all non-public information disclosed by us, our
business partners or our or their respective agents or contractors that is
designated as confidential or that, given the nature of the information or circumstances
surrounding its disclosure, reasonably should be understood to be confidential.
Delo Logic Inc Confidential Information includes, without limitation, (i)
non-public information relating to our or our business partners’ technology,
customers, business plans, promotional and marketing activities, finances and
other business affairs (including, but not limited to, any information about or
involving one of our so-called beta tests or a beta test product that you
obtain as a result of your participation in such beta test), (ii) third-party
information that we are obligated to keep confidential, and (iii) the nature,
content and existence of any discussions or negotiations between you and us and
(iv) not reveal our processes, features, software methodologies or features and
descriptions . Confidential Information does not include any information
described in Section 5.2 or any information that you are required to disclose
Excluded Information. Notwithstanding
any other provision in this Agreement, you shall not have any confidentiality
obligation to us under Section 5.1 above, with respect to any information
provided or made available by us hereunder, and we shall not have any
confidentiality or non-use obligation to you hereunder with respect to any
information, software application, data or content provided or made available
by you hereunder that: (i) is or becomes publicly available without breach of
this Agreement; (ii) can be shown by documentation to have been known to the
receiving party at the time of its receipt from the disclosing party; (iii) is
received from a third party who did not acquire or disclose the same by a
wrongful or tortuous act; or (iv) can be shown by documentation to have been
independently developed by the receiving party.
Protection of Confidential
Information. Except as otherwise permitted in writing by the Disclosing Party,
(i) the Receiving Party shall use the same degree of care that it uses to
protect the confidentiality of its own confidential information of like kind
(but in no event less than reasonable care) not to disclose or use any
Confidential Information of the Disclosing Party for any purpose outside the
scope of this Agreement, and (ii) the Receiving Party shall limit access to
Confidential Information of the Disclosing Party to those of its employees,
contractors and agents who need such access for purposes consistent with this
Agreement and who have signed confidentiality agreements with the Receiving
Party containing protections no less stringent than those herein.
Protection of Your Data. Without
limiting the above, We shall maintain appropriate administrative, physical, and
technical safeguards for protection of the security, confidentiality and
integrity of Your Data. We shall not (a) modify Your Data, (b) disclose Your
Data except as compelled by law in accordance with Section 5.5 (Compelled
Disclosure) or as expressly permitted in writing by You, or (c) access Your
Data except to provide the Services or prevent or address service or technical
problems, or at your request in connection with customer support matters.
Data Backup. Data on our servers
is written using RAID( redundant array of independent disks) with data being written to multiple
hard drives every second with full
backups performed daily. Delo Logic Inc will make every effort to maintain and
protect data backed up but cannot guarantee due to viruses, malicious use or
other reasons the integrity of backed up data or content. As noted in 6.1
Limitations of Liability, Delo Logic Inc shall not be held liable for any loss
of data due to above mentioned.
Compelled Disclosure. The
Receiving Party may disclose Confidential Information of the Disclosing Party
if it is compelled by law to do so. You will be provided notice at or prior to
of Liability & Indemnification
Limitations of Liability. NEITHER DELO LOGIC INC NOR ANY OF OUR LICENSORS SHALL BE LIABLE TO YOU
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY
DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL,
USE, DATA OR OTHER LOSSES (EVEN IF DELO LOGIC INC HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES) IN CONNECTION WITH THIS AGREEMENT, INCLUDING,
WITHOUT LIMITATION, ANY SUCH DAMAGES RESULTING FROM: (i) THE USE OR THE
INABILITY TO USE THE SERVICES; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS
AND SERVICES; OR (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR CONTENT. IN
ANY CASE, OUR AGGREGATE LIABILITY UNDER THIS AGREEMENT SHALL BE LIMITED TO THE
AMOUNT ACTUALLY PAID BY YOU TO US HEREUNDER FOR THE SERVICES. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE
LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
ACCORDINGLY, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY
TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
Termination & Suspension
Term of Agreement. This Agreement
commences on the date You accept it and continues for a period as stipulated in the Client Service Agreement at the same monthly license fee as determined in 1.3, after which point
it is renewed for the same term unless intent to terminate is provided, in
writing, 60 days prior to the date of
Termination for Cause. Any party
may terminate this Agreement for cause: (i) upon 30 days written notice to the
other party of a material breach if such breach remains uncured at the
expiration of such period, or (ii) if the other party becomes the subject of a
petition in bankruptcy or any other proceeding relating to insolvency,
receivership, liquidation or assignment for the benefit of creditors
Refund or Payment upon
Termination. Upon any termination for cause by You, We shall refund You any
prepaid fees covering the remainder of the term of all subscriptions after the
effective date of termination. Upon any termination for cause by Us, You shall
pay any unpaid fees covering the remainder of the term. In no event shall any
termination relieve You of the obligation to pay any fees payable to Us for the
period prior to the effective date of termination.
Return of Your Data. Upon request
by You, made within 30 days after the effective date of termination of a Purchased
Services subscription, We will make available to you
for download a file of Your Data in comma-separated values (.csv) format along
with attachments in their native format. After such 30-day period, We shall
have no obligation to maintain or provide any of Your Data and shall
thereafter, unless legally prohibited, delete all of Your Data in Our systems
or otherwise in Our possession or under Our control.
Termination due to sale of Delo
Logic. In the event the Delo Logic is sold or acquired by a third party, that
party reserves the right to terminate the agreement with 6 month notice and
refund any outstanding funds.
Suspension of service due to
non-payment. All monthly licensing fees are due in advance recurring monthly
from the start of the service date. If payment is not received within 60 days
of payment due date, Delo Logic Inc reserves the right to suspend service of
your Staffpoint™ license until payment is received. In the event of dispute,
outstanding monies are still owed and interest charged at 2% monthly. In the
event service has been suspended and either a) you would like to discontinue
using Staffpoint™, a $200.00 data retrieval fee will be applied to your account
or b) you would like your service reinstated a $150 fee will be applied to
resume service. Data retrieval or service reinstatement can only be performed
once any other prior outstanding amounts have been collected.
Governing Law. By using the
Services, you agree that the laws of the Province
of Ontario, Canada, without regard to
principles of conflicts of laws, will govern this Agreement and any dispute of
any sort that might arise between you and us. The parties expressly exclude
application of the United Nations Convention for the International Sale of
Goods to this Agreement.
No Third-Party Beneficiaries.
There are no third-party beneficiaries to this Agreement.
Attorney and Legal Fees. You shall pay on demand all of Our
reasonable attorney and Legal fees and other costs incurred by Us to collect
any fees or charges due Us under this Agreement following Your breach.
Assignment. Neither party may
assign any of its rights or obligations hereunder, whether by operation of law
or otherwise, without the prior written consent of the other party (not to be
unreasonably withheld). Notwithstanding the foregoing, either party may assign
this Agreement in its entirety, without consent of the other party, to its
Affiliate or in connection with a merger, acquisition, corporate
reorganization, or sale of all or substantially all of its assets not involving
a direct competitor of the other party. A party’s sole remedy for any purported
assignment by the other party in breach of this paragraph shall be, at the
non-assigning party’s election, termination of this Agreement upon written
notice to the assigning party. In the event of such a termination, we shall refund
to you any prepaid fees covering the remainder of the term of all subscriptions after
the effective date of termination. Subject to the foregoing, this Agreement
shall bind and inure to the benefit of the parties, their respective successors
and permitted assigns.
Relationship. Nothing in this
Agreement is intended to or does create any type of joint venture,
creditor-debtor, escrow, partnership or any employer/employee or fiduciary or
franchise relationship between you and us (or any of our affiliates).
Notices. Except as otherwise set forth herein, notices made
by us to you under this Agreement that affect our customers generally (e.g.,
notices of updated fees, etc.) will be posted on the Delo Logic Inc and
Staffpoint websites. Notices made by us under this Agreement for you or your
account specifically (e.g., notices of breach and/or suspension) will be
provided to you via the email address provided to us in your registration for
the Services or in any updated email address you provide to us in accordance
with standard account information update procedures we may provide from time to
time. It is your responsibility to keep your email address current and you will
be deemed to have received any email sent to any such email address, upon our
sending of the email, whether or not you actually receive the email.
Modification of Agreement . You agree that we may modify
this Agreement or any policy or other terms referenced in this Agreement
(collectively, “Additional Policies”) at any time by posting a revised version
of the Agreement or such Additional Policy on the Delo Logic Inc websites.
Severability. If any portion of
this Agreement is held by a court of competent jurisdiction to be invalid, unenforceable
or contrary to law, the remaining portions of this Agreement
will remain in full force and effect, and any invalid or unenforceable portions
shall be construed in a manner that most closely reflects the effect and intent
of the original language. If such construction is not possible, the provision shall be modified by the court and interpreted so as best
to accomplish the objectives of the original provision to the fullest extent
permitted by law, and the remaining provisions of this Agreement shall remain
Custom terms. In certain
circumstances, Delo Logic Inc may agree to other terms or annexes separate from
this document. In the event of such an agreement or annex, terms of this agreement
that are omitted in the custom agreement or that do not conflict with the
custom agreement shall remain in force.
Offered Options. From time to
Delo Logic Inc may offer/phase out/alter various add-ons that are charged at a
separate rate from the standard licensing fee. These offered add-ons are
optional and are not required for Staffpoint™ to function normally.
Delo Logic Inc reserves the right
to add or remove any features as deemed necessary, for whatever reason, in
order to improve performance, stability, ease of use, or user experience, and
may do so without prior notification.
Affect on agreement. Accepting
any add-ons or enhancements will not amend or modify any of the terms of this
agreement and all terms and conditions will continue to apply.
Fair usage policy. Unless
otherwise specified by agreement all add-ons or enhancements are considered
“unlimited use” but in order to ensure that all of our clients have access to
our network and services we reserve the right to limit access to some add-on or
enhancements services to prevent abuse. For example Delo Logic Inc, reserves
the right to limit to 5 calls per 24 hour period for select personnel users who
make calls that are not within normal usage patterns. Limits may be implemented
at Delo Logic Inc’s discretion only if usage is deemed to be considered to be abusive
or excessive. At no time will any limitations that may be placed by Delo Logic
Inc limit your usage or effectiveness of said add-ons or Staffpoint™ in
Charge for manual database changes. Changes to or maniuplation of a customer’s database that Delo Logic Inc has determined to not be due to a deficiency in the system and/or part of regular initial setup and/or part of the standard agreement, may be charged, at Delo Logic Inc’s discretion, at an hourly rate of $55 with a minimum billable time of 1 hour.
This rate is subject to change at any time.
Customers will be notified prior to the start of any billable work.
- Services – refers to services covered in this agreement
- Agreement – refers to the client service agreements and associated terms
- Staffpoint – a web-based software as a service staffing and scheduling system (software)
- Human Resources Management - The main application used by administrator users and scheduling users to track and manage human resources, schedules, generate reports and manage users.
- Client User Control Panel - A tool that can be provided to clients or locations/sites/departments that require staffing. It allows the ability to request shifts, track assigned staff and view reports.
- Personnel Control Panel - A tool that can be provided to field personnel which allows them to view open assignments available to them, track what assignments they are currently assigned to and view their individual reports.
- Components – the various tools or modules that comprise collectively of the Staffpoint staffing system.
- Marks – a symbol, word, or words legally registered or established by use as representing Staffpoint four Delo Logic Inc.
- Your Content – data you have generated or entered into the Staffpoint system, excluding the system itself. May include: personnel data, client data, assignment data, contact info, scheduling info, settings, etc...
- Lists – including but not limited to email addresses and phone numbers used by the system to perform dispatching and notification services.
- Users – The user data objects in the Staffpoint system, including personnel, client, and Administrative users and their profile data.
- User Guide – the Staffpoint system user documentation available at http://delo.freshdesk.com/solution/categories
- Downtime – time when the Staffpoint system or underlying infrastructure used to host Staffpoint system is inaccessible to end users for technical reasons.
- Service Suspension – when the customer has been locked out of the system for legal or regulatory reasons.
- Websites – the Staffpoint and Delo Logic corporate sites, not including any end-user Staffpoint system.
- Standard Support Policy – our cold protocol for handling tech-support requests as defined in the client service agreement
- Confidential Information - all non-public information disclosed by us, our business partners or our or their respective agents or contractors that is designated as confidential or that, given the nature of the information or circumstances surrounding its disclosure, reasonably should be understood to be confidential.
- Your Data – see Your Content
- Data Backup – the process of making redundant copies of your Information entered in the Staffpoint system such as schedules lists and settings.
- Term of Agreement – the length of your contract.
- Termination – ending or cancelling the agreement.
- Governing Law - the laws of the Province of Ontario, Canada.
- Affiliate – A person or organization officially attached to the customer.
- Additional Policies – stipulations or offers that Staffpoint may attach to the Terms.
- Options or Add-ons – additional system features which are not part of the core functionality of Staffpoint, and may be added or removed at any time.
- Fair usage – Allows us to protect the overall user-base from abuse or system degradation caused by a single specific customer by limiting certain actions or behaviours.
- Malicious Code – scripts and/or compiled and non-complied programs that are designed to interfere with the regular Staffpoint programming and have malevolent intentions such as disrupting service such as but not limited to disrupting service, altering the Staffpoint system, redirecting visitors or scraping data.
- Receiving Party - is the person or company who receives the confidential information and is obligated to keep it confidential.